SME Services

Creative Telecoms business telephone services have years of experience in supplying telecommunication services to the SME sector, we work on the principal that we will always sit down with you to understand your business needs, from there we can put together a package that will suite your exact requirements, now and in the future as your business grows.

Numbers supplied 0800, 0844, 0843, 0871, 03, Local Presences number 0207, 0161, 0131, full range available. SMS & MMS Bulk Messaging, Lines & Calls, Broadband, ISDN lines, Ethernet connections. You will also benefit for very low cost telephone calls with our packages detailed below

We like to think that we supply what people need rather than sell lots of services you don't need and won't use. When we start to build a relationship with new customers our intentions are for this relationship to become a long one, this is only achieved thought integrity, honesty & experience, which we have in abundance at Creative Telecoms.

We have put together a number of fantastic value packages for SME's & Start up companies. We feel these packages will return the highest ROI for any SME, and offer huge assistance to any company, with the added advantage that all of our services are expandable to grow with your business. Make your work phone work for you!

Creative Telecoms can also provide and install a full range of telephone systems in your office/workplace. Please ask for details.

Package 1
Lines & Calls (50 % cheaper than BT for calls)
Line Rental
Broadband*
Low cost calls
Total £30.75 per month + Call costs

Package 2
Lines & Calls (50 % cheaper than BT for calls)
Broadband*
Low Cost Calls
Inbound 0844/0800/0871/etc
Total £35.75 per month + Call costs

Package 3
Lines & Calls (50 % cheaper than BT for calls)
Broadband*
Inbound 0844/0800/0871/etc
IVR (Press 1 for... 2 for...etc.)
Time of day routing
Busy Divert
Voice mail to email
Total £42.00 per month + Call costs

Package 4
Lines & Calls (50 % cheaper than BT for calls)
Broadband*
Inbound 0844/0800/0871/etc
IVR (Press 1 for... , 2 for.., etc.)
Call recording
Time of day routing
Busy divert
Voice mail to email
Call queuing
Total £55.00 per month + Call costs

T&C Apply, *fair usage applies. Please ask for details. Offer available until 31st May 2012

Creative Telecoms MD Steve Forkin has recently produced an article for New Business Magazine on the future of SME Telecoms. Click to read. http://t.co/Mtwusq7I

Below are just samples of the features which are available on any of our phone numbers.

  • IVR Welcome to, press one for sales, two for...
  • One to One with greeting .Call connected to single DDI, caller hears message before being forward to agent.
  • One to One with Whisper Before caller is connected agent hears whisper of the type of call.
  • Call Queuing. Callers held in a queue with message/number in queue (can be used with other services).
  • Time of day Routing. Call divert to voice to email out of hours and in busy periods during the day.
  • Busy Divert. If the first delivery number is busy we can divert the call to any number of destinations.
  • Voice to Email. Option to leave a message out of hours or when busy. Free
  • Online Statistics Make sure you know how well your advertising is working & your call centre.
  • Call Recording. Record and store on line all inbound calls (time and date stamped). 1ppm
  • Virtual Call centre eliminate the need for costly internal telecoms switches, can also be used for remote workers. Feature rich, fantastic, cost effective service.

Get the ball rolling give us a quick call on 0800 019 1002 and let us know how we can help you achieve you business goals

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