SME Services
Creative Telecoms have years of experience in supplying telecoms services to the SME sector, we work on the principal that we will always sit down with you to understand your business needs, from there we can put together a package that will suite your exact requirements, now and in the future as your business grows.
Numbers supplied 0800, 0844, 0843, 0871, 03, Local Presences number 0207, 0161, 0131, full range available. SMS & MMS text messaging services, lines & calls, ISDN lines, ethernet connections
We like to think that we supply what people need rather than sell lots of services you don't need and won't use. When we start to build a relationship with new customers our intentions are for this relationship to become a long one, this is only achieved thought integrity, honesty & experience, which we have in abundance at Creative Telecoms.
Below are just a sample of the features which are available on any of our phone numbers.
- IVR Welcome to, press one for sales, two for...
- One to One with greeting .Call connected to single DDI, caller hears message before being forward to agent.
- One to One with Whisper Before caller is connected agent hears whisper of the type of call.
- Call Queuing. Callers held in a queue with message/number in queue (can be used with other services).
- Time of day Routing. Call divert to voice to email out of hours and in busy periods during the day.
- Busy Divert. If the first delivery number is busy we can divert the call to any number of destinations.
- Voice to Email. Option to leave a message out of hours or when busy. Free
- Online Statistics Make sure you know how well your advertising is working & your call centre.
- Call Recording. Record and store on line all inbound calls (time and date stamped). 1ppm
- Virtual Call centre eliminate the need for costly internal telecoms switches, can also be used for remote workers. Feature rich, fantastic, cost effective service.
Get the ball rolling give us a quick call on 0800 019 1002 and let us know how we can help you achieve you business goals