Ratio Divert

Does your business experience frequent or periodical high call volumes, this product enables you to spread calls across multiple departments or sites, or to an outsourced call centre. This helps you to eliminate missed calls and sales opportunities.

• Calls can be delivered to multiple UK and International sites
• Time of day routing with out-of-hours voicemail or closed announcement
• Call Queuing with option to  leave voicemail
• Online access  to change ratio percentages - instantly
• Increase the number of calls handled
• Fantastic customer perception, satisfaction leading to increased sales