Are you are a multi-sited organisation and want to offer one main contact number, Area Divert will route your callers seamlessly to their nearest branch.
This service allows you to create a multiple data-capture, where you can request the caller to either record voice or enter information using the telephone keypad (DTMF).
Does your business experience frequent or periodical high call volumes, this product enables you to spread calls across multiple departments or sites, or to an outsourced call centre.
With this service, it is possible to welcome a caller by way of a personalised pre-connection message, route the caller to the preferred destination and provide a voicemail facility.
This service allows you to create a multiple data-capture, where you can request the caller to either record voice or enter information using the telephone keypad (DTMF).
